Shipping Information

All orders are shipped within 1-2 Business days from Queensland, Australia (4818) via Australia Post

Free Shipping Option (Australia Post)

- Free for Orders Over $80

Standard Shipping Option (Australia Post)

- Orders Under $80 = $9.95

Express Upgrade (Australia Post Express Service)

- Orders Under $80 = $14

- Orders Over $80 = $8

To accurately calculate your postage time, please visit the Australia Post website. 

**We Only Ship Within Australia**

Returned Parcels

If your parcel is returned to us due to any of the following reasons, we will contact you to organise to ship your item again at an additional cost to you.

-Incorrect or Incomplete Address

-Failure to pick up from your local post office within their timeframe

 If you don't agree to pay for the return postage costs, a refund will be issued minus a 10% restocking fee.

If you have any queries regarding your order please send an email to hello@willowmoonshop.com and make sure you quote your order number.  Alternatively you could send us a message via our Facebook Page.